Your manager asks you to draft a letter regarding shift bid base off seniority. Here are the details he wants regarding shift bid.
Group One: Field Support Team & Email Team put together
2 people can take vacation in A.M. and 2 people off in PM
Group two: Offline (include QA, Returns, BATS Team, and Leads)
2 people can take vacation in A.M. and 2 people off in PM
Group three: VP Support includes Addison and Irvine centers
2 people can take vacation in A.M. and 2 people off in PM
Perm Saturday’s : 1 agent Off
On month which is open until midnight and Month open which working 10 hours
It will be one person per bucket for total of 3 agents off for vacation.
What would you say in this letter to be sent out to your managers and employees.
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